SHIPPING COSTS AND RETURNS

Shipping of products

Destination

Rate

ITALY10€ for orders  below 99€ / free for order above 100€
EUROPE35€ for orders below 249€ / free for orders above 250€
EUROPE NO CE, USA ,CANADA35€ for orders below 199€ / free for orders above 200€
WORLDWIDE50€ for orders below 199€ / free for orders above 200€

Unless otherwise agreed in writing with the customer, the products are shipped by Jesurum DAP (Delivered at Place) by courier.


Jesurum guarantees the shipment of products within 3 (three) working days from the purchase on the site by the Customer or within the different date indicated on the site at the time of purchase for products not immediately available in stock.

SHIPPING COSTS AND RETURNS

Right of withdrawal

For products sold through the site www.jesurum.it and not personalized, Jesurum grants the Customer the right to terminate the Contract within 15 (fifteen) days from receipt of the product. In case the Customer exercises the right of withdrawal, the latter shall send an e-mail to info@jesurum.it communicating his/her will to withdraw from the contract and the bank details to be used for the refund of the price paid (net of the shipping costs). The Customer must then return the goods to Jesurum at the following address:

Jesurum S.r.l.
Via Ungaresca, 42
33070 Maron di Brugnera (PN) Italy
phone +39 0434 997963 

The shipping costs for the return of products for which the Customer has exercised the right of withdrawal are charged to the Customer. Once received the returned goods and verified that the same are not damaged, Jesurum will refund the price paid by the Customer. The refund will be made within 7 (seven) working days from receipt of the returned goods by bank transfer.


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Please note that all company offices will be closed August 7 to August 28.

We are happy to inform you that all of your purchase requests through our e-shop will be shipped starting August 29th.

Our regular stores, though, will be up and running as usual, so you can still contact them for information or purchases.

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